Exchanging information and understanding the underlying message.
Effective communication is the exchange of the information as well as the understanding the emotions and the intent behind the information. This information can be in the form of ideas, thoughts, data, anything. Using simple and clear language, choosing the right medium to convey the message, being a good and understanding listener, being emotionally aware are a few of the skill sets that it takes to communicate effectively or be a good communicator.
This is very important in a workplace especially when something comes from the higher management and even for team building and discussions. Beyond the transfer of information, good communication can help create connections at the workplace as well as increase engagement. Communication can be key to making or breaking a team. Good communication among team members can clarify any conflict that arises and can create a sense of team ownership. Effective communication leads to successful collaboration and healthy discussion. When team members can collaborate effectively, they can also look at their tasks as a whole and see their role in it, which leads to higher employee engagement and retention rates, due to the loyalty from superiors.